INTERMISSION BLOG

5 Ways to Reach Out to a Virtual Colleague

What can you do to reach out and connect with your virtual team member, direct report, or manager? When Belle Halpern and Kathy Lubar founded Ariel...

An Unusually Good (If Not Perfect) Leadership Writing Example

“Leadership is fundamentally a relationship, and an apology, when it's warranted, is an investment in the future of the relationship—whether it's...

3 Smart E-mail Strategies to Keep Customers Happy

Are you focusing on what you have to say or on what your client wants to know?  You strategize about the best way to call or meet clients. But...

The 4 Soft Skills Your Global Team Needs in 2018

If your global team is struggling with unproductive meetings, ineffective collaboration, or disengaged employees, it may be time to refine your...

Tell Your Own Story Before Others Tell It For You

We human beings are hard-wired for narrative. In the absence of a story, we will make one up. Tell your story first.  Years ago I was facilitating...

How to Delegate with Authority and Presence

Strong leaders don't “dump” their work on people. Phones ringing. Inboxes overflowing. Colleagues and staff asking for your input. Leaders in our...

Influence—Not Force—Will Win You Sales

With careful listening, thoughtful questions, and strategically presented information, good salespeople help clients move toward decisions of their...

Grow Your Bottom Line with Emotional Intelligence

“No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You...

3 Ways to Appear Credible

I listened to what had heart and meaning for him. And I heard something I would have otherwise missed. Recently I was at a dinner with a prospect in...

Stop Making Learning a Dirty Word

Do you want to retain top talent and build the next generation of leadership? You need to change how your organization views learning. As any hiring...

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